You
may want to review our privacy
policy if you have any particular reservations
in contacting us.
When contacting us, please keep the following in mind:
Identifying
Information
Please give your full name, your birth date and
how we may get back in touch with you, besides an
e-mail address such as a phone number.
Grabbing Our Attention
Please make certain that the topic category (prescription
refill, appointment scheduling etc.) is on the subject
line so that we know how to triage your e-mail.
Privacy Issues
Only the staff at SRMS will view the e-mail. Please
see our privacy
policy for additional information. For established
patients, E-mail (both to and from) will become
part of your medical record.
Do Not Discuss Topics
We do not suggest that you discuss issues regarding
HIV and mental health via e-mail.
Turnaround Times
Please
feel free to contact us via any of the above methods.
Please give the practice 24-48 hours to respond to
non-emergent issues. Emergencies
should be taken care of by phone. |